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How lampu46 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via DANA, OVO or GoPay, or contact our support team. We keep it straightforward — no hidden clauses, no unclear language about how your information is used.

Data collected only as neededWallet details handled securelyYour right to access or delete dataNo sale of personal data to third partiesContact us anytime to request changes
lampu46 How lampu46 Handles Your Personal Information
DATA HANDLING STANDARDS

How We Protect and Manage Your Account Data

We apply consistent data handling standards across every part of your account — from the moment you deposit via GoPay to the moment you submit a withdrawal. Data is stored on secured servers and access within our team is restricted to staff who need it to process your account or resolve a support case. We do not share your personal information with advertisers or unrelated third parties.

Account Security Layer

Your account uses session verification and OTP confirmation for login and sensitive actions. This limits access to your account data even if login credentials are exposed.

Cookie and Tracking Controls

We use session cookies to keep your account active and analytics cookies to understand how the platform is used. You can manage cookie preferences through your browser settings at any time.

Data Retention Policy

We keep account data for as long as your account is active and for a period after closure as required by applicable local regulations. You can request deletion of non-mandatory data at any time.

Your Right to Correct Data

If any personal information we hold about you is inaccurate — name, phone number, linked wallet ID — you can request a correction through our support team or directly in account settings.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to request a copy of your data, ask us to delete something, or raise a concern about how your information is handled, we have clear contact paths available. Our support team can handle privacy requests directly — no need to go through a separate process. Reach out through any of the channels below and we'll confirm receipt of your request.

Live Chat Support Start a live chat session from within your account. Our support team handles privacy requests alongside general account queries during staffed hours.
Email Privacy Request Send your data access or deletion request by email. Include your registered account name and the specific data you're asking about so we can locate it quickly.
Account Help Centre Visit the help section inside your account dashboard. Privacy-related topics are listed under Account Settings, where you can also update consent preferences directly.

Common Questions About Your Privacy on lampu46

Below are the questions we hear most often about data, account privacy and your rights as someone who holds an account with us. If your question isn't here, reach out through live chat or email.

We collect your name, email address, phone number and device details at registration. If you use DANA, OVO or GoPay, we also log the wallet reference tied to your transactions.

We do not sell or share your personal data with advertisers or unrelated third parties. Data is shared only with payment processors like DANA, OVO or GoPay to complete your transactions.

Contact our support team via live chat or email with your registered account name. We'll confirm receipt and respond with what personal data we hold linked to your account.

Yes. You can request deletion of non-mandatory account data at any time. Some records may be retained as required under local law, but we'll explain exactly what falls into that category.

We retain account data for a defined period after closure in line with applicable local regulations. Once that period ends, personal data is removed from active storage.

We store only the transaction reference or wallet ID needed to route deposits and withdrawals. Full wallet credentials and PINs are never held on our servers.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.