Reference

Terms and Conditions for Your lampu46 Account

These terms set out what you agree to when you open and use an account on lampu46, covering deposits, withdrawals, account conduct and payment methods including DANA, OVO and GoPay.

Applies to all account holdersCovers DANA, OVO, GoPay transactionsEligibility subject to local lawAccount conduct rules insideContact us to raise a query

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HOW WE HANDLE ACCOUNTS

Account Security and Data Handling Under These Terms

These terms outline how we manage your account data, what we store and how you can request changes. We keep only what is necessary to operate your account — your registered contact details, transaction records tied to your DANA, OVO or GoPay wallet, and login activity logs. You can request a review of the data we hold by contacting support through the live chat or email channel.

Data Retention

We retain your account and transaction records for as long as your account is active and for a period after closure as required by applicable policy standards.

Account Security

Your login credentials are encrypted. If you believe your account has been accessed without your consent, contact support immediately to trigger a security review.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your preferred payment method — for example, your last used DANA or GoPay option.

Requesting Changes

To update your registered contact details or request removal of data after account closure, submit a request via email support with your account ID attached.

What These Terms Actually Cover

lampu46 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on lampu46, you confirm that you have read and accepted these terms in full. The terms apply to every action you take on the platform — from your first deposit using DANA, OVO or GoPay to any withdrawal request you submit. We

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process payments only through the e-wallet and transfer methods shown at checkout; using a payment method belonging to someone else is a direct breach of these terms and will result in your account being reviewed or suspended. You are responsible for keeping your login credentials private.
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If we detect unusual activity or a potential breach of these terms, we may place a temporary hold on your account while we investigate — you will be notified through your registered contact details. These terms are updated from time to time; the version published on
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this page at the time of your action is the version that applies. Players in Semarang and across Indonesia should note that access to and use of the platform is subject to local law in their eligible region. Continued use of the account after any update
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takes effect constitutes your acceptance of the revised terms.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

TERMS QUERY CHANNELS

How to Reach Us About These Terms

If any part of these terms is unclear or you want to raise a concern about your account, our support team can be reached through the channels below. When contacting us about a payment-related term — such as a DANA deposit hold or an OVO withdrawal query — please have your account ID ready so we can locate your case quickly.

Live Chat Reach the support team directly through the live chat widget on this site. Mention your account ID and the specific term or transaction you are querying.

Email Support Send a written query to our support email address. Include your registered wallet type — DANA, OVO or GoPay — and a clear description of your concern.

In-Account Help Centre Log into your account and open the Help section to submit a ticket. Ticket status updates are sent to your registered contact within the platform.

Common Questions About These Terms

Below are the questions we receive most often about the terms. If your question is not covered here, the support channels in the section above are available to help you directly.

You agree to these terms in full, including rules on account conduct, payment use — covering DANA, OVO and GoPay — and eligibility requirements based on local law in your region.

No. These terms require that deposits and withdrawals are made using a payment method registered in your own name. Using another person's wallet will trigger an account review.

The version of the terms in effect at the time of your action applies. Continuing to use your account after an update is published counts as acceptance of the revised terms.

Contact support via live chat or email with your account ID and the transaction reference. For GoPay or OVO withdrawal queries, include the wallet reference number from your e-wallet app.

Yes. If we detect a breach of these terms — such as sharing credentials or using an unregistered payment method — we may suspend your account while we investigate and notify you.

Submit a written request through our email support channel. Include your account ID and specify what data you want to review. We will respond in line with applicable policy timelines.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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Terms and Conditions for Your lampu46 Account

Account Security and Data Handling Under These Terms

Data Retention

Account Security

Cookie Use

Requesting Changes

How to Reach Us About These Terms

Common Questions About These Terms

01 What do I agree to when I open an account on lampu46?

02 Can I use someone else's DANA or OVO wallet for deposits?

03 What happens if the terms are updated after I register?

04 How do I raise a dispute about a transaction covered by these terms?

05 Can lampu46 suspend my account under these terms?

06 How do I request access to the data lampu46 holds about me?

Terms & Conditions

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